If you're looking for a specific item that is not currently a part of our product line, please go ahead and request a quotation from us. We would be happy to source this item for you! You can use the 'contact us' form above to do this!
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Our new location is 77 Light Street, Alberttown. Click here for directions!
Services
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Some of the popular services we offer are:
Design and Implementation of WAN and LAN networking: We have successfully interconnected satellite offices for both the public and private sector. Save time and money by sharing resources on the same network!
Sale, Installation and Configuration of Cisco products: We have installed and securely configured Cisco devices from the Cisco PIX to the switches for corporate businesses, banks and government offices. Get top-notch security for your network from Cisco's robust infrastructure.
Sale and installation of biometric systems: This time management system seamlessly integrates itself with popular Accounting Software making it easy to track staff attendance and apply overtime or any deductions as necessary. Take the paperwork out of time management!
Sale and installation of security/surveillance cameras and DVR systems: Let us help you select and install the right products for your needs. Now it is easier than ever to manage your office wherever you go!
Sale and renewal of software and its licenses: Now it is easier than ever to renew your license for your Antivirus or Microsoft Suite. Cisco SMARTnet contracts are also renewable through us!
We have also partnered with our sister company to offer services such as VPN, Cloud Computing, Audio and Video Conferencing and other internet related solutions.
Please send us an email or call/visit our office to request more information on any of the services that you are interested in.
Support and Warranty
We would like our clients to take full benefit of the warranty services that are entitled to them. Below is an outline of the general procedures that are in place to make this possible.
Our APC Support & Warranty Procedure:
We are able to provide full manufacturer's warranty on each APC product as we are the authorized APC service centre in Guyana.
Please visit our office with your product and get a fast resolution! Sometimes, because of the nature of the problem your replacement item needs to be shipped and delivered from APC (USA) to us and that can take as much as 28 days to resolve.
This service is free of charge for all items purchased through MDT. Please consult our sales representative on 225-3882, for more information if your product has been purchased outside of MDT.
We want you to experience great satisfaction with every purchase that you make from MDT, so if you experience any issues with your purchase, or have a question about support for your product, please feel free to contact us via telephone or email.
Our Dell Support & Warranty Procedure:
We are a Dell Certified Partner in Guyana and our Dell systems are sold with a three-year manufacturer's warranty.
Please visit our office with your product and receipt of purchase. Our sales staff will confirm the details of your warranty. Our technical team will run a diagnostics and send their report to Dell (USA). Dell (USA) will give us a time frame to expect a replacement and we in turn will relay that information to you.
This service is free of charge for all items purchased through MDT. Please consult our sales representative on 225-3882, for more information if your product has been purchased outside of MDT.
Our HP Support & Warranty Procedure:
In the event that you experience a problem with your HP product, HP would like you, the end uses, to call their technical support center directly, for assistance.
HP personnel are available:
Monday - Sunday
08:00hrs - 22:00hrs
Tel: 159-800-711-2884 (This call is TOLL free)
- The 159 is a collect patch through AT&T, through which you enter HP's telephone number.
- Follow the prompts to get to "Warranty Support" for your specific product.
- Please have your proof of purchase documents (MDT's receipt, product number and serial number) on hand when you call.
- An HP support representative will troubleshoot and diagnose any issue you may be experiencing with your HP product. If your product is still under warranty and needs to be serviced or repaired, the representative will arrange for this to be done promptly at no charge.
Support & Warranty Procedures on Apple Products:
We do repair Mac Book systems, laptops and iPads. Please speak with a sales representative for specific information on the warranty coverage of the Apple product you would have purchased from us. If your Apple system was purchased elsewhere, then our sales team will best advise you on the charges and time-frame to service your system.
Support & Warranty Procedures on all other products:
Please speak with a sales representative for specific information on warranty coverage, resolution time frame and any incurred charges that is related to your product.
We want you to experience great satisfaction with every purchase that you make from MDT, so if you have any difficulty with any procedure, or may have a question before proceeding please feel free to contact us via telephone or email.
Sales Team: sales@mdtcomputers.com
Support Team: support@mdtcomputers.com
Telephone: (592) 226-0684, (592) 223-5882
Call us to make an appointment to discuss customized solutions for your organizational needs or if you simply need advice on choosing a particular product.
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